Privacy Policy

ILHA is responsible for the personal data processed through this website. For questions or requests concerning your data, contact ilhatallow@gmail.com.

We may collect identification and contact details, billing and delivery information, order and payment information, messages sent through our contact forms, newsletter preferences and technical information such as device, browser and cookie data.

We use personal data to process and fulfil orders, provide customer service, manage payments, prevent fraud, comply with legal and accounting obligations, improve the website and, where you have consented, send marketing communications. Processing is based on performance of a contract, legal obligations, legitimate interests or consent, depending on the purpose.

We share data only where necessary with service providers that support our store, including Shopify, payment providers, delivery partners, email services and professional advisers. Some providers may process data outside the European Economic Area using safeguards recognised under applicable data-protection law.

We retain personal data only for as long as necessary for the purposes described above and for applicable legal periods. Subject to the law, you may request access, correction, deletion, restriction, portability or object to processing, and you may withdraw consent at any time. You may also lodge a complaint with the Portuguese Data Protection Authority, the CNPD.

This website uses cookies required for store operation and may use analytics or marketing cookies according to your choices. You can manage optional cookies through the store's consent controls. We may update this policy when our services or legal obligations change.